Support

Write to us

gregjarvez@gmail.com. Every message is read, and answered by a person.

How long does a thought take to pass?

It depends on how much it weighs on you. When you write something down, Kare asks, and a heavier thought takes longer. You don't have to watch: the sand keeps going while Kare is closed, and you can ask to be told when it has passed in Kare's settings.

Kare Premium

Kare Premium is one purchase, yours for good. It isn't a subscription, so there is nothing to cancel and nothing renews.

On a new phone, or after reinstalling, open Kare's settings and choose Restore to bring it back. It is tied to your Apple Account, not to this phone.

Refunds are handled by Apple. You can ask for one at reportaproblem.apple.com.

Your thoughts

What you write stays on your phone, so we can't see it, recover it or remove it for you. Once a thought has passed, its words are gone. The privacy policy says exactly what Kare keeps.

Starting again

Start over, in Kare's settings, clears your sand, marbles, name and choices, so you can begin fresh. Kare Premium stays.

If it's more than that

Kare is a quiet ritual, not a treatment. If a thought is more than it can carry, findahelpline.com lists free, confidential helplines in your country.